With over 2 billion users, WhatsApp is a powerful business tool to engage customers. However, compliance with GDPR is a major concern, particularly for the classic WhatsApp and WhatsApp Business apps, which process metadata and access contact data. The WhatsApp Business API, designed for larger businesses, offers a more secure solution, integrating with external Business Solution Providers (BSPs) to ensure data protection. Choosing a BSP in the EU/EEA with proper data management capabilities is crucial for maintaining GDPR compliance and leveraging WhatsApp's reach effectively.

The rapid rise of AI technologies like Grok, X’s AI model, raises critical privacy and misinformation concerns. Grok is trained on vast amounts of user data from X, sparking GDPR violations, as noyb filed a complaint against X for using EU users' personal data without consent. Legal proceedings in Ireland led to a halt of data processing, but X’s transparency and data protection practices remain under scrutiny. Elon Musk’s leadership and involvement in spreading misinformation add to the platform’s ethical challenges, with privacy and responsible AI usage being crucial issues.

Biometric data is revolutionizing security and user experiences, but navigating GDPR compliance is crucial. This article explores the challenges of handling biometric data, lessons from real-life non-compliance cases, and practical tips for staying GDPR-compliant while leveraging biometric technology. Learn how to balance privacy and progress with transparency, secure practices, and proactive data management. Ensure your organization uses biometric data responsibly and builds trust without risking fines.