How did Beyonder (formerly Ambient), an app and web development agency, implement heyData to ensure GDPR compliance in its work with clients?

For over a decade, Beyonder has been at the forefront of delivering digital solutions to renowned clients, covering a comprehensive range of product development services, from web and app development to design and operational development.

As a digital service provider specializing in app and web development, ensuring data protection compliance is a legal obligation and a fundamental aspect of Beyonder's operations.

"In all our client projects, we consistently strive to manage personal data in full compliance with the GDPR and always go the extra mile to ensure our commitment to data protection"

Felix Schul
Managing Director at Beyonder

After a year of using heyData, we reached out to Felix Schul to ask him about Beyonder's experiences with the product.

The Challenges

Beyonder faced challenges in navigating the complexities of data protection obligations, particularly regarding GDPR compliance, data processing with service providers in third countries, and implementing technical data protection measures.

The agency's data protection, security, and legal circle is responsible for handling data protection issues. However, many internal and external data protection obligations proved ambiguous and difficult to implement in practice. Key challenges included:

  • Information obligations: Informing clients and stakeholders about processing activities was cumbersome and often not clear enough.
  • Technical data protection measures: Implementing Technical and Organizational Measures (TOMs) to ensure data security in client projects was demanding.
  • Data processing with service providers in third countries: Handling data processing activities with service providers in countries like the United States raised considerable uncertainties and complexities.

Choosing heyData as an All-in-One Compliance Solution

  • Platform-based collaboration: heyData's platform enabled streamlined collaboration, facilitating efficient communication and document management.
  • Responsive helpdesk: Quick assistance during the demo and subsequent interactions underscored heyData's commitment to prompt support.
  • Document management: The ability to organize data protection documents in a clear folder structure was a decisive advantage.
"We chose heyData because of the platform-based collaboration and the remarkable responsiveness of the helpdesk"

The Solutions

  • Comprehensive compliance support
  • Pragmatic implementation process
  • Systematic document management
  • Simplified employee training

Beyonder started by ensuring GDPR compliance, deploying TOMs (Technical and Organizational Measures) to protect data security in client projects.

heyData's structured approach, with well-organized audit meetings and detailed action points, accelerated the implementation process and helped Beyonder avoid confusion and bottlenecks, enabling the agency to comply with regulations more efficiently.

The data protection and compliance platform also systematically stores data protection documents, further enhancing Beyonder's compliance framework.

In addition, the agency established simplified workflows for employee training — improving the digital solution's overall compliance posture.

Overall, heyData's solution was essential in enabling Beyonder to master complex compliance challenges confidently and efficiently.

"We greatly appreciate an organized platform like heyData, which allows us to systematically store all data protection documents in one place and easily manage documents and trainings for employees. In our view, that's a significant advantage"

The Results

  • Increased efficiency
  • Reduced uncertainty
  • Lower risk of data breaches
  • Increased customer trust and loyalty
  • Improved operational efficiency
  • Reduced legal and regulatory costs

By using heyData, Beyonder successfully streamlined its data protection processes, reducing the time and effort spent on compliance. With a clear understanding of its data protection obligations, the platform and the individual support of the specialized team minimized uncertainty and risk, allowing Beyonder to avoid costly mistakes.

Beyonder now actively protects its data from unauthorized access, use, or disclosure. This lowered the risk of data breaches and other compliance-related incidents, which can have significant financial and reputational consequences.

By demonstrating its commitment to data protection, Beyonder has earned the trust and loyalty of its clients, which also improved its operational efficiency by automating many of its data protection tasks. This freed up time and resources for other tasks such as customer service and product development. It also enabled the agency to avoid costly fines, penalties, and the risk of lengthy and expensive legal disputes.

heyData's solution played a transformative role in addressing Beyonder's complex data protection and compliance challenges. Through GDPR audits, structured processes, and an organized platform, Beyonder was empowered to manage its compliance obligations efficiently, resulting in improved operational efficiency and a stronger data protection posture.

"We wholeheartedly recommend heyData. We're grateful to have you as our external data protection officer"

The Future

After a year of successful collaboration, Beyonder recognized that the partnership with heyData has led to increased operational efficiency and a significant reduction in the uncertainty associated with meeting data protection obligations. Notably, Beyonder has decided to renew its contract and continue its partnership with us.