Growth Without Losing Control: How Natsana Brings Order to Data Protection and Finances with heyData and Candis

How has Natsana, a provider of natural dietary supplements, improved its data protection and financial processes by working with heyData and Candis?

Natsana, a driving force in the dietary supplements industry, has always stood for quality and reliability and is revolutionizing the market by uniting three of the most successful and fastest-growing brands — Natural Elements, Nature Love, and Feel Natural — under one roof. Natsana has always succeeded in responding to its customers' ever-changing needs and maintaining its competitiveness.

With the mission to transform the dietary supplements market, Natsana is committed to offering transparency, quality, and good value for money to consumers who want to improve their well-being through natural solutions.

"The need for a solution like heyData and Candis was obvious from the start. When processing customer data, data protection was the top priority. The manual invoice approval process proved time-consuming, and we were looking for an efficient way to prepare invoices for accounting, especially with regard to the DATEV interface." 

Lea Kehrmann
Executive Assistant to the CFO at Natsana

On its mission to revolutionize the industry, Natsana faced several operational challenges that required a comprehensive solution. The complex task of merging multiple sub-brands into a unified entity and coordinating complex legal and financial processes posed a significant challenge for Natsana. Lea Kehrmann, CEO of Natsana, tells us more about how the combination of heyData and Candis optimized their operations and better positioned the company to serve its mission.

Candis is a cloud-based invoice automation solution that enables companies to optimize their processing workflows, including automatically extracting invoice data, seamlessly matching it to the corresponding purchase orders or receipts, and efficiently preparing invoices for approval and payment. As a trusted expert in this field, Candis is designed to save companies time and resources and reduce the need for manual intervention in financial management tasks.

The Challenges

"The entire data protection landscape seemed complex and overwhelming. Rapid growth had left us without a clear overview of our data processing operations, leading to recurring questions without internal answers — a significant drain on time and resources. Approvals were done manually, with Excel spreadsheets and considerable time investment."‍

Data Protection Compliance:

Since Natsana works with sensitive customer data, data protection is a top priority. Complying with data protection regulations was complex and resource-intensive, especially when creating the Record of Processing Activities (ROPA). Due to its rapid growth, Natsana lacked a clear overview of its data processing operations.

The GDPR is a multifaceted and constantly evolving regulation. It was a major challenge for Natsana to understand the intricacies of the regulation and comply with its provisions. Keeping up with the evolving requirements took considerable effort.

Martin Bastius
Co-Founder & CLO heyData

Complexity of Financial Operations:

Natsana's manual invoice approval process was time-consuming. Approvals were managed via Excel spreadsheets, which made direct communication about invoices difficult and called for a reliable way to submit and prioritize them. This complexity created bottlenecks in financial operations.

Why heyData and Candis as a Combined Solution?

"Choosing heyData and Candis as an integrated solution has truly transformed our workflows. heyData's structured approach, cost-effective pricing, and Candis's remarkable cost and invoice analysis features have significantly boosted our operational efficiency. Together, they're the perfect complement to our business needs and are revolutionizing our operations."

Natsana's search for solutions led the company to heyData and Candis, both of which offered tailored solutions for its specific challenges:

• Improved GDPR compliance
• User-friendly platforms
• Increased efficiency and time savings
• Tailored solutions

heyData and Candis effectively solved the company's specific problems by providing tools and resources for data protection compliance while streamlining financial processes and enabling efficient invoice handling. Cost-effectiveness was a key factor, with heyData's pricing structure proving more attractive than that of traditional data protection officers. Natsana appreciated the user-friendliness and modernity of both platforms, which enable remote work and centralization. Combining Candis and heyData resulted in efficiency gains and time savings, allowing Natsana to focus on its core tasks again.

The Solutions

By integrating heyData for data protection compliance and Candis for optimizing financial workflows, Natsana obtained a holistic solution to tackle its complex challenges. The combined power of both platforms enabled Natsana to:

• Create clarity and compliance in data protection, saving time and resources.
• Streamline and automate financial processes to improve efficiency and communication.
• Facilitate remote work and provide a central platform for its subsidiaries.

"Choosing heyData and Candis was the perfect decision for our company. heyData's structured approach, efficient questionnaires, and competitive pricing addressed our specific problems and made data management a breeze. And Candis gave us the ideal solution for remote work, with cost and invoice analysis, a user-friendly platform, and streamlined management of our branches. Together, they've transformed our operations and exceeded our expectations."

The Results

The collaboration between heyData and Candis has noticeably transformed Natsana's operations. The company noticed immediate improvements in its day-to-day business. After the initial implementation and employee training, they experienced the following:

• Significant time savings in data protection compliance — freeing up resources for the core business.
• Streamlined financial operations — less manual effort and fewer communication bottlenecks.
• Improved remote work capabilities to ensure business continuity in changing work environments.

"Today, we feel better prepared and have saved a lot of time and money, allowing us to focus more on our core business. We also immediately noticed a significant improvement in daily operations, especially the streamlining of our financial processes, which has freed up valuable time for more important tasks. The combination of heyData and Candis is invaluable to our pursuit of operational excellence."

The Future

Natsana looks forward to the future with heyData and Candis. The combined benefits of these solutions have equipped Natsana to face future challenges with confidence. Natsana's strategic investment in heyData's Whistleblowing Tool last year was a decisive step that fits seamlessly into the company's vision and underscores its commitment to transparency and compliance.

With a stronger focus on its core business — delivering high-quality dietary supplements — Natsana is ready for a better and more efficient future in the industry it aims to transform.

Maximize your GDPR compliance by optimizing your data processes and documentation with heyData, and streamline your financial accounting processes with Candis today!