Data Privacy in E-Commerce: Challenges and Best Practices


Key Findings
Data privacy is now a key driver of customer trust and business success in e-commerce. With growing regulatory pressure and rising consumer expectations, companies must ensure valid consent, strong data security, and compliance with global laws like the GDPR. Businesses that fail to meet these standards risk fines and reputational damage, while those that prioritise privacy gain a clear competitive advantage.
As e-commerce continues to grow rapidly, so does the responsibility to protect customer data. Data privacy in e-commerce isn’t just a legal requirement - it’s a business necessity. Customers expect transparency and security when shopping online, and regulators are increasingly enforcing strict privacy laws like the General Data Protection Regulation (GDPR) and others.
In this article, we’ll walk through the biggest data privacy challenges faced by e-commerce businesses and provide actionable best practices to ensure compliance, security, and trust.