Whitepaper on the NIS2 Law

GDPR Data Retention Periods: Key Rules, Legal Basis, and Best Practices for Companies

Key Takeaways
- Companies must delete personal data once the purpose is fulfilled or no legal basis remains.
- The GDPR does not define fixed retention periods but requires companies to establish their own.
- Key articles: Art. 5(1)(e), Art. 17, and Art. 30 GDPR.
- Every organization processing personal data is affected.
- Without proper deletion concepts, companies risk fines, security issues, and compliance failures.
- Best practices include a deletion concept, data classification, automation, and regular reviews.
Introduction
Data retention periods are one of the most overlooked areas of the GDPR. Many organizations store data far longer than necessary, often because processes are unclear or responsibilities are not defined. The GDPR is very clear: personal data must be deleted as soon as it is no longer needed.
Because the regulation does not specify exact timeframes, companies must determine appropriate retention periods themselves. This makes retention rules an essential element of data protection, information security, and overall compliance.
Table of Contents:
What are GDPR Retention Periods? (The Storage Limitation Principle)
Retention periods define how long personal data may be stored before it must be deleted or anonymized.
The foundation for this is the paramount data protection requirement of Storage Limitation under Art. 5(1)(e) GDPR:
Data must not be kept longer than is necessary for the specific, explicit, and legitimate purposes for which it was collected.
The Core Rule: If the purpose of processing ceases to exist, the data must be deleted. The duration is therefore defined not by law, but by the purpose of storage.
Whitepaper on the NIS2 Law
Why Retention Periods Matter: Risk and Compliance
Adhering to retention periods is far more than just a formality. It is a central pillar of security and compliance.
- Legal Requirement: Failure to comply can result in fines under Art. 83 GDPR.
- Security Risk: The longer data exists, the greater the attack surface in the event of a breach.
- More Efficient Data Management: Less "data clutter," clearer processes, and lower storage costs.
- Trust Building: Transparency for customers and employees.
- Proof of Accountability: Companies must be able to prove why data is stored – and when it will be deleted.
The Legal Basis: Relevant GDPR Articles
| Article | Content |
| Art. 5(1)(e) | Storage Limitation (Core Principle): Personal data must not be kept longer than necessary. |
| Art. 17 | Right to Erasure (Right to be Forgotten): Allows data subjects to request deletion when storage is no longer necessary. |
| Art. 30 | Record of Processing Activities (RoPA): Must include the envisaged time limits for erasure. |
| Art. 6 | Lawful Basis: Defines why data may be processed (and thus stored). Once the legal basis ceases, the authorization to store also ends. |
| Art. 13/14 | Transparency Obligations: Individuals must be informed about the planned duration of storage (or the criteria used to determine it). |
Who is Affected by Retention Periods?
Every company that processes personal data must define and implement retention periods - regardless of size or industry.
Affected areas include:
- HR and Recruitment (Anti-Discrimination Laws, GDPR)
- Marketing and CRM
- Sales and Customer Service
- IT Logs and Security Monitoring
- Accounting and Finance (Commercial and Tax Law)
- Supply Chain and Service Provider Management
No organization is exempt. The decisive factor is not the law, but the presence of personal data.
Examples of Common Retention Periods
Although the GDPR does not dictate fixed periods, timeframes often arise from other laws (e.g., tax law) or common industry standards.
| Data Category | Typical Retention Period | Basis |
| Applicant Data | 6 months | Legal defense against anti-discrimination claims |
| Customer Contracts | Contract duration + 6 or 10 years | Commercial and tax retention obligations (varies by national law) |
| Newsletter Subscriptions | Immediate deletion after withdrawal | GDPR Art. 6 (Consent is withdrawn) |
| Support Tickets/Emails | 1–3 years | Legitimate interest (proof of service, warranty) |
| Log Files (Web Server) | 7–30 days | System security (Legitimate interest) |
| Video Surveillance | 48 hours to a few days | Principle of Proportionality |
Note: These are common standards and not exact legal requirements. The duration must always be justified individually.
7 Best Practices: How to Implement Your Deletion Concept Correctly
A functioning deletion concept not only reduces your risk but also optimizes your operational processes.
1. Create a Deletion and Retention Concept
Document all data categories, the respective legal bases, and the resulting retention and deletion periods.
2. Classify Your Data (Mapping)
Assign a purpose and a corresponding deletion rule to each data category. Transfer this information directly from your RoPA.
3. Automate Deletion Processes
Reduce manual errors and ensure consistent implementation. Manual deletion is hardly manageable in large systems.
4. Integrate Retention Rules Across Systems
Ensure that CRM, HR tools, accounting systems, and SaaS platforms technically support the defined deletion cycles.
5. Define Clear Responsibilities
Assign ownership for data deletion, review processes, and documentation to the respective departments (Data Ownership).
6. Conduct Regular Audits
Review compliance with retention periods and the functionality of deletion processes at least annually.
7. Inform Data Subjects
Transparency is mandatory (Art. 13/14) and strengthens trust in your company.
The Consequences of Violations: Fines and Liability
The absence or inadequate implementation of a deletion concept is severely penalized during audits or security incidents.
What Happens in Case of Violations?
- Fines according to Art. 83 GDPR (up to €20 million or 4% of worldwide annual turnover).
- Reputational damage and loss of customer trust.
- Liability risks for management (especially in light of the tightening NIS2 Directive).
- Audit Failure: The lack of a documented deletion concept is considered a direct deficiency in Asset Management (ISO 27001) and governance.
- Increased Risk in Data Breaches: Storing more data than necessary risks higher penalties in the event of damage.
Retention periods are thus not just a data protection requirement, but an indispensable part of your governance, IT security, and compliance strategy.
Conclusion
Deletion periods are a central component of the GDPR and one of the areas where companies often fall short. A clear deletion concept, defined deadlines, and automated processes help you store data only as long as it is truly necessary. This reduces risks, strengthens compliance, and improves your overall data security strategy.
Precisely because deletion deadlines affect many systems, teams, and processes, it can be extremely helpful to manage everything in one central location: from the deletion rule and documentation to data protection workflows and security requirements. A solution that bundles and automates these tasks not only makes your company more audit-proof but also saves valuable time in day-to-day operations.
FAQ
Do retention periods have to be justified?
Yes. You must be able to justify the retention period you choose at any time based on the purpose or a legal retention obligation (Accountability).
Are fixed retention periods defined by law?
Not by the GDPR. Some national laws (e.g., commercial or tax laws) define periods, but the GDPR additionally requires a purpose-based justification.
What if a data subject requests deletion?
You must delete the data (Art. 17) unless other laws (e.g., tax law) strictly require continued storage. In that case, the purpose must be switched to reflect that legal obligation.
Are Backups exempt from the deletion obligation?
No. Backups also require controlled deletion concepts. However, for operational reasons, deletion there may occur at different intervals than in the live system.
Important: The content of this article is for informational purposes only and does not constitute legal advice. The information provided here is no substitute for personalized legal advice from a data protection officer or an attorney. We do not guarantee that the information provided is up to date, complete, or accurate. Any actions taken on the basis of the information contained in this article are at your own risk. We recommend that you always consult a data protection officer or an attorney with any legal questions or problems.



